Frequently Asked Questions

Return Policy:

All sales are final.

Fine art sales:

Q: Are your artworks original?

A: Yes! Every piece you see is an original creation painted by me. No two pieces are alike.

Q: Can I purchase prints?

A: Yes, my original works have been digitally captured and can be purchased as either prints or digital downloads.

Q: Can I request a custom commission?

A: Very rarely will I accept any commissions. Each piece takes anywhere from 6 months to 2 years to create, and during that time, the vision often changes.

Q: Do your pieces come framed?

A: Sometimes pieces will come framed, and for those select pieces, it will be noted in the listing.

Q: What mediums do you use?

A: I use oil paint and soft pastel.

Photography:

Q: What areas do you service?

A: I am a local Airdrie photographer. I service Calgary and the surrounding area. I will travel beyond the immediate vicinity; however, a travel fee applies.

Q: Do you require a deposit at booking?

A: Yes, a $150 deposit is required at the time of booking and is non-refundable.

Q: Can I move or reschedule my session?

A: Yes, things happen, and I will always work with my clients to find a time that suits their needs.

Q: When will I receive my photos?

A: Private galleries are usually delivered within two weeks of a session.

Q: Can I print or share the images?

A: Yes, you are welcome to print or share your personal images.

Q: Can you edit the photos/ can I have the RAW image?

A: Yes, all photos come with enhanced retouching, and due to this, the RAW images will not be distributed to clients.

Q: Do you offer in-studio shoots?

A: Yes, I have a photo studio in my home that can be booked for free, or we can shoot at the studio of your choosing.

Please note: All images delivered are final works. They may not be altered, edited, or modified in any way, including filters, crops, and digital enhancements.

sunset family photos in airdrie alberta by tyrha delrae